Data privacy
General
As the operator of this website and as a company, we come into contact with your personal data. This concerns all data that reveals something about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose and on which legal basis we process your data.
Responsible for the data processing (“data controller”) on this website and in our company is:
LavendersRanch UG (haftungsbeschränkt)
Aiblinger Straße 29
83104 Tuntenhausen
Phone: +49 (0) 1520 4161338
E-mail: info@lavendersranch.com
General information
SSL or TLS encryption
When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.
Encrypted payment transactions
Payment data, such as account or credit card numbers, require special protection. For this reason, payment transactions made with the most common means of payment are carried out exclusively via an encrypted SSL or TLS connection.
How long do we store your data?
In some parts in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.
In the event of an objection or revocation, we may however continue to process your data if at least one of the following conditions applies:
- We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only applies in the case of an objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).
- The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).
- We are required by law to retain your data.
In this case, we will delete your data as soon as the requirement(s) cease to apply.
Data transfer to the USA
On our website, we use tools from companies that transfer your data to the USA and store it there and, if necessary, process it further. The European Commission has adopted an adequacy decision for the EU-US data protection framework. The decision establishes that the US ensures an adequate level of protection for EU personal data transferred to US companies. This decision is based on new safeguards and measures put in place by the US to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards on access to data by US intelligence agencies. Binding safeguards were introduced to limit US intelligence agencies’ access to what is necessary and proportionate to protect national security. In addition, enhanced oversight of US intelligence activities was established to ensure that restrictions on surveillance activities are respected. An independent redress mechanism has also been established to handle and resolve complaints from European citizens about access to their data. The EU-US data protection framework thus allows European companies to transfer data to certified US companies without having to introduce additional data protection safeguards. A list of all certified companies can be found at the following link: https://www.dataprivacyframework.gov/s/participant-search.
A change in the European Commission’s decision cannot be ruled out.
Your rights
Objection to data processing
IF IT’S STATED IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS PROCESSING IS THEREFORE BASED ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT IN ACCORDANCE WITH ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING PREREQUISITS EXISTS:
- WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
- THE PROCESSING IS NECESSARY FOR ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING OR TO PROFILING RELATED TO IT.
Other rights
Withdrawal of your consent to data processing
Many data processing operations are based on your consent. You can give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing the operation of certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) GDPR). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.
Right to complain to the competent supervisory authority
If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.
Right to data portability
We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another “data controller” if this is technically possible.
Right to information, deletion, and correction of data
According to Art. 15 GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR), and under the conditions of Art. 17 GDPR you may demand that we delete the data.
Right to restriction of processing
In certain situations, according to Art. 18 GDPR, you may demand that we restrict the processing of your data. The data may then – apart from storage – only be processed as follows:
- with your consent
- for the assertion, exercise or defense of legal claims
- to protect the rights of another natural or legal person
- for reasons of important public interest of the European Union or a Member State.
The right to restrict processing exists in the following situations:
- You have disputed the accuracy of your personal data stored by us and we need time to verify this. The right exists for the duration of the review.
- The processing of your personal data is unlawful or was unlawful in the past. The right exists alternatively to the deletion of the data.
- We no longer need your personal data, but you need it to exercise, defend or assert legal claims. The right exists alternatively to the deletion of the data.
- You have filed an objection pursuant to Art. 21 (1) GDPR and now your interests and our interests must be weighed against each other. The right exists as long as the result of the balancing of interests has not yet been determined.
Hosting and Content Delivery Networks (CDN)
External hosting
The hosting services on which this website is based are provided by Raidboxes GmbH (Hafenstrasse 32, 48153 Münster, Germany). Raidboxes GmbH offers Software as a Service (SaaS) services as part of cloud hosting.
Raidboxes GmbH automatically collects and stores server log files with information that your browser transmits to us. This involves the following:
Browser type
Operating system
Referrer URL (previously visited page)
Host name (IP address)
Raidboxes GmbH cannot assign this data to specific persons. This data is not merged with other data sources. The data is deleted after a statistical evaluation after 7 days at the latest. Further information can be found in the data protection regulations of Raidboxes GmbH. These can be viewed here.
We have also concluded a contract for order data processing (AV). This contract regulates the scope, type and purpose of Raidboxes GmbH’s access to data. The access options are limited only to necessary accesses that are required to fulfill the hosting services.
Data collection on this website
Use of cookies
Our website places cookies on your device. These are small text files that are used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).
How do we process your data?
Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:
- Do you want to be informed when cookies are set?
- Do you want to exclude cookies in general or for certain cases?
- Do you want cookies to be deleted automatically when you close the browser?
If you disable or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the legal basis of Art. 6 (1) lit. f) GDPR. We use all other cookies on the legal basis of Art. 6 (1) lit. a) GDPR, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.
Cookie consent with Borlabs Cookie
What is Borlabs Cookie?
Cookie plugin for compliance with the DSGVO and ePrivacy.
Who processes your data?
Only us, not the provider of Borlabs Cookie.
Where can you find more information about data protection at Borlabs Cookie?
https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/
How do we process your data?
We use Borlabs Cookie to obtain your consent to store cookies on your device. When you visit our website and close the Borlabs Cookie window requesting consent, a Borlabs cookie with the following content is stored in your browser:
- cookie runtime
- cookie version
- domain and path of the website
- consents
- a randomly generated ID
This data is not transmitted to the provider of Borlabs Cookie.
We store the data until the purpose of the data storage no longer applies, you delete the Borlabs cookie or request us to delete the data. This does not apply only if we are required by law to retain the data.
On what legal basis do we process your data?
We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Borlabs Cookie. The legal basis for data processing is therefore Art. 6 (1) lit. c) GDPR.
Server log files
Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.
How do we process your data?
Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:
- browser type and version
- operating system used
- referrer URL
- host name of the accessing computer
- Time of the server request
- IP address (anonymized if necessary)
We do not combine this data with other data but use it only for statistical analysis and to improve our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 (1) lit. f) GDPR.
Newsletter
We offer you the opportunity to receive regular updates about news and offers through our newsletter. For sending our newsletter, we use the WordPress plugin “Newsletter”, which stores email addresses and potentially other data you provide (such as name, salutation) on our server. When you subscribe to our newsletter, we collect and process the following data:
– Email address
– Time of registration
– Your IP address at the time of registration
– [Other optional data, if you collect these, such as name, salutation, etc.]
Registration follows a double opt-in procedure: After you sign up, you will receive an email asking you to confirm your registration. This confirmation is necessary to prevent others from registering with email addresses that do not belong to them. Newsletter registrations are logged to be able to prove the registration process in accordance with legal requirements. This includes storing the registration and confirmation time as well as the IP address.
The legal basis for processing your data after newsletter registration is Art. 6 Para. 1 lit. a GDPR (consent). You can withdraw your consent at any time by clicking the unsubscribe link in the newsletter or by sending us a corresponding notification. The withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
We do not use external providers to send our newsletter. All data is stored and processed exclusively on our server. We retain your data that you have provided for the newsletter subscription until you unsubscribe from the newsletter and for up to two years after termination of the newsletter subscription.
Contact form
You can send us a message via the contact form on this website.
How do we process your data?
We store your message and the information from the form in order to process your request including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your request has been conclusively processed.
- You request us to delete the data.
- You revoke your consent to the storage.
This does not apply only if we are required by law to retain the data.
On what legal basis do we process your data?
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Inquiry by e-mail, telephone or fax
You can send us a message by e-mail or fax or call us.
How do we process your data?
We store your message as well as your self-made contact details or the transmitted telephone number in order to be able to process your inquiry including follow-up questions. We do not pass on the data to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your inquiry has been conclusively processed.
- You request us to delete the data.
- You revoke your consent to the storage.
This does not apply only if we are required by law to retain the data.
On what legal basis do we process your data?
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Communication via WhatsApp
What is WhatsApp?
Instant messaging service
Who processes your data?
WhatsApp Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
Has a data processing agreement been concluded with WhatsApp?
Yes
Where can you find more information about data protection at WhatsApp?
https://www.whatsapp.com/legal/#privacy-policy
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How do we process your data?
For communication with our customers and other persons outside our company, we use the instant messaging service WhatsApp in the variant “WhatsApp Business”.
Communication takes place via end-to-end encryption (peer-to-peer). This prevents WhatsApp or other third parties from gaining access to the communication content. We have also set our accounts in such a way that no automatic matching with the address book on the smartphones used takes place. WhatsApp does, however, gain access to the metadata of the communication process (e.g., sender, recipient and time of communication) and, according to its own statement, shares this data with Meta, its parent company based in the USA.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- The purpose of the data processing has ceased to exist.
- You request us to delete the data.
- You revoke your consent to the storage.
The only time this does not apply is when we are legally obligated to retain the data.
On what legal basis do we process your data?
If our exchange via WhatsApp is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us and to maintain a business contact with other persons. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Registration function
In order to use certain functions or offers on our website, you must register. This requires you to provide your e-mail address and possibly other personal data.
How do we process your data?
We store the data you provide during registration and use it to provide you with the function or offer for which you have registered. If there are any changes in relation to the offer or function, we will use your e-mail address to inform you about them. In addition, we use your e-mail address to make you further contract offers, if necessary.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- The purpose of the data processing has ceased to apply.
- You request us to delete the data.
- You revoke your consent to the storage.
The only time this does not apply is when we are legally obligated to retain the data.
On what legal basis do we process your data?
We store and use your data to fulfill the user relationship established during registration and, if necessary, to initiate further contracts. The legal basis is therefore Art. 6 (1) lit. b) GDPR.
Commenting function
You have the option of commenting on content on our website via corresponding input windows. In order to use the commenting function, you must enter your e-mail address. It is also possible to subscribe to the comments of others.
How do we process your data?
When you leave comments on our website, we store the following data:
- Your comment
- your e-mail address
- the time of the comment
- other data that you provide in the course of commenting, e.g. your user name
- your IP address
We store data with which you can be identified in order to be able to take legal action against you if your comment is insulting, inciting hatred or otherwise criminally relevant.
If you subscribe to comments, we will send you an email to verify that you are the owner of the email address provided. You can unsubscribe from receiving comments at any time via a link in this email.
How long do we store your data?
We store your comments and the associated data until the commented content has been completely deleted or the comments have to be deleted for legal reasons, e.g. because they violate criminal law.
If you have subscribed to comments and unsubscribe, all data provided as part of the subscription will be deleted. If we have also stored your data for another reason, for example because you have subscribed to our newsletter, this data is not affected by the deletion.
On what legal basis do we process your data?
By using the comment function, you consent to the storage of your data. The basis for data processing is therefore Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time by writing us an email explaining your revocation. From this point on, we may no longer process your data.
Social-Media-Plugins
Use of social media plugins
Data protection compliant use
We use social media plugins on our website. You can recognize these by the logos of the social networks. Thanks to the plugins, you can easily share the content on our website on social networks. The list at the end of this section shows which plugins we use in detail. Here you will also find the networks’ information relevant to data protection.
How do we process your data?
Normally, the plugins function in such a way that just visiting the website on which they are embedded is sufficient to establish a connection to the servers of the social networks. In this way, the offering companies learn that the website in question was visited via your IP address. Except for Xing, all networks store the IP address. Further personal data may be added. In this case, your data is usually transferred to servers in the USA. If this is the case, you can find out the basis on which this happens in each case from the information on the networks given below.
To better protect your personal data, we only use social media buttons that comply with data protection regulations. They replace the usual social network buttons with buttons that only communicate with the servers of the social networks when you click on them. However, you can still easily share information with others.
Even when using the privacy-compliant social media buttons, your browsing behavior can be associated with your personal profile on a social network if you are logged into your account there when you click on the button. If you do not want this, you must log out of your account before you continue surfing the Internet.
On what legal basis do we process your data?
By activating the button, you give your consent for a link to be established to the social network concerned, for your IP address and possibly other data to be transmitted and for your surfing behavior to be tracked by the social media company. Thus, the data processing is lawful according to Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time. From the time of revocation, we may no longer process your data.
Which social media do we use?
What is Instagram?
Social network
Who processes your data?
Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Where can you find more information about data protection at Instagram?
https://instagram.com/about/legal/privacy/
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
Analysis tools and advertising
We use the following tools to analyze the behavior of our website visitors and show you advertisements.
Google Analytics
What is Google Analytics?
Tool for analyzing user behavior of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.
Has a data processing agreement been concluded with Google Analytics?
Yes
Where can you find more information about Google Analytics data protection?
https://support.google.com/analytics/answer/6004245?hl=en
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How can you prevent data collection?
Among other things, with a browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en
How do we process your data?
We are always interested in optimizing our web offer for visitors to our website and placing advertisements in the best possible way. We are helped in this by Google Analytics, a tool that analyzes the behavior of users and thus provides us with the necessary database for adjustments. Through the tool, we receive information about the origin of our visitors, their page views and the time they spend on the pages, as well as the operating system they use.
Standard processing
To collect the data, Google Analytics uses cookies, device fingerprinting or other user recognition technologies. The data is transmitted to Google servers in the USA and, with the help of the IP address that is also collected, summarized in a profile that can be assigned to you or your device.
You can prevent Google from processing your data by installing a browser plugin that Google itself provides: https://tools.google.com/dlpage/gaoptout?hl=de.
IP anonymization
We have activated the “IP anonymization” function within Google Analytics. For you, this means that Google truncates your IP address (from the EU or EEA) before transmitting it to the USA. Only in exceptional cases does Google transmit the full IP address to servers in the USA and only shorten it there.
Demographic characteristics
We use the “demographic characteristics” function of Google Analytics to display suitable advertisements to visitors to our website within the Google advertising network. As a result, reports may be generated that include statements about the age, gender, and interests of our site visitors. This data comes from interest-based advertising from Google as well as visitor data from third parties. It is not possible to assign the collected data to specific individuals.
You can deactivate the function in the settings of your Google account.
E-commerce tracking
We use the “e-commerce tracking” function of Google Analytics. This allows us to analyze the purchasing behavior of our website visitors and improve our online marketing campaigns. E-commerce tracking records, for example, your orders, average order values, shipping costs, and the time from viewing to purchasing a product. Google can summarize the data under a transaction ID and assign it to you or your device.
How long do we store your data?
According to its own information, Google deletes or anonymizes data stored at user and event level that is linked to cookies, user identifiers (e.g. user IDs) or advertising IDs after 14 months (cf. https://support.google.com/analytics/answer/7667196?hl=de).
On what legal basis do we process your data?
As a website operator, we have a legitimate interest in analyzing user behavior for the purpose of optimizing our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Google Analytics, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.
Plugins and tools
Google Fonts (local hosting)
We use fonts from the US company Google on our website. We have installed the fonts locally, so there is no connection to Google’s servers when you visit our website.
For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and read Google’s privacy policy: https://policies.google.com/privacy?hl=de.
Wordfence
What is Wordfence?
Firewall and security scanner for WordPress websites.
Who processes your data?
Defiant Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA
Has a data processing agreement been signed with Wordfence?
Yes
Where can you find more information about data protection at Wordfence?
https://www.wordfence.com/privacy-policy/
On what legal basis do we transfer your data to the USA?
On the basis of standard contractual clauses of the European Commission (see https://www.wordfence.com/help/general-data-protection-regulation/).
How do we process your data?
To protect our website from malicious traffic, we use the Wordfence plugin. It identifies and blocks data that has malicious code or content, and checks core files, themes and plugins for malware, bad URLs, backdoors, SEO spam, malicious redirects and code injections. In order for these measures to be carried out, our website is permanently connected to Defiant Inc. servers in the USA. On these, accesses to our website are compared with the data that Wordfence has stored in its database and, if necessary, blocked.
On what legal basis do we process your data?
As a website operator, we have a legitimate interest in protecting ourselves from malicious traffic. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR.
If you have consented to the data processing, we process your data exclusively on the basis of Art. 6 (1) lit. a) GDPR. You may revoke your consent at any time. From the time of revocation, we may no longer process your data.
eCommerce and payment providers
Customer and contract data
How do we process your data?
When we conclude a contract with you, we require certain personal data from you. We collect, process and use this data only insofar as it is necessary to establish our legal relationship, to shape its content or to change it. If you can only use our services via our website or if the services are billed via the website, we also collect usage data insofar as this is necessary to enable you to use our offer or to bill the service used.
How long do we store your data?
We store your data until our legal relationship ends, unless we are required by law to keep the data longer.
On what legal basis do we process your data?
We store your data in order to fulfill the contract with you or to carry out pre-contractual measures. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR.
Data transfer for the shipment of goods
How do we process your data?
When you order goods from us, we transmit your data to companies that we commission with the delivery and/or through which we process the payment. In doing so, only data that is necessary for the commissioned company to carry out the specific order will be transmitted. If we want to pass on data beyond this, we will obtain your consent. We do not pass on your data for advertising purposes.
On what legal basis do we process your data?
We pass on your data in order to fulfill the contract we have concluded with you. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR.
Payment services
To enable you to conveniently pay for your purchases on our website, we use the services of payment services, i.e. external companies that process the payments for us. You can see which ones these are specifically from the list at the end of this section.
How do we process your data?
For the payment process, you must provide certain personal data, e.g. your name, your account details or credit card number. We pass this data on to the respective payment service. For the transaction itself, the respective contract and data protection provisions of the respective services apply.
On what legal basis do we process your data?
We pass on your data in order to fulfill the contract we have concluded with you. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR. In addition, we have a legitimate interest in processing purchases as quickly, conveniently and securely as possible. In this respect, the legal basis is also Art. 6 (1) lit. f) GDPR. If you have consented to the transfer of your data, the data processing is based on Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Which payment services do we use?
PayPal
What is PayPal?
Online payment service
Who processes your data?
PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
Where can you find more information about data protection at PayPal?
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
On what legal basis do we transfer your data to the USA?
PayPal adheres to the standard contractual clauses of the European Commission (see https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full).
Data processing on social media
What is Social Media?
By social media, we mean the social networks on which we have created publicly accessible profiles. You can read below which social networks these are specifically.
Who processes your data?
The respective operating companies of the social networks. You can find the individual operators below under the respective networks.
How is your data processed?
The operators of social networks are generally able to collect and evaluate comprehensive data about the behavior of visitors and users of the network. It is not possible for us to track all processing operations on the social networks we use, which is why further processing operations not listed here may be carried out by the operators of the social networks. You can find more information on this in the terms of use and privacy statements of the respective social networks.
The processing of your data can be triggered by you visiting the website of the social network or our profile page there. Even if you visit a website that uses certain content of the network, e.g. like or share buttons, data may already be transmitted to the operators of the social network. If you yourself are a user of the social network and logged into your user account, your visit to our profile page can be assigned to your account by the operator of the social network. Even if you yourself have not registered a user account or are not logged in, the operator of the network may still collect your personal data, e.g. by recording your IP address or setting cookies. With this data, the operators can create user profiles adapted to your behavior and interests and show you interest-based advertising inside and outside the network. If you are a registered user of the network, the interest-based advertising may also be displayed on all devices on which you are or were logged in.
On what legal basis is your data processed?
Our profiles in the social networks are intended to ensure the broadest possible presence of our company on the Internet. As a company, we have a legitimate interest in this. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR.
The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal grounds. These must be stated by the operators of the social networks.
Who is responsible for the processing of your data and how can you assert your rights?
If you visit one of our profiles on the social networks, we are jointly responsible with the operator of the respective network for the data processing operations triggered during this visit. In principle, you can assert your rights both against us and against the operator of the respective network.
Despite the joint responsibility with the operators of the social networks, however, our influence on the data processing operations of the respective operator is limited and is primarily based on the operator’s specifications.
How long is your data stored?
If we collect data via our profiles in the social networks, these are deleted from our systems as soon as the purpose for storing them no longer applies, you request us to delete them or you revoke your consent to storage. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.
We have no influence on how long the operators of the social networks store your data, which the operators collect for their own purposes. You can obtain information on this directly from the operator of the respective social network, e.g. in the respective privacy policy.
Which social media do we use?
What is Facebook?
A social network
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Is your data transferred to third countries?
Yes, to the U.S. and also to other third countries.
Where can you find more information about data protection at Facebook?
https://www.facebook.com/about/privacy/
As a Facebook user, where can you adjust your advertising preferences?
As a registered Facebook user, you can adjust your advertising settings in your user account. To do so, click on the following link and log in:
What is Instagram?
A social network specializing in photos and videos.
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at Instagram?
https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram-Hilfebereich&bc[1]=Richtlinien%20und%20Meldungen
As a user, where can you adjust your privacy settings?
As a registered Instagram user, you can adjust your privacy settings in your user account. To do so, click the following link and log in:
https://www.instagram.com/accounts/privacy_and_security/
What is Pinterest?
Visual search engine and online pinboard
Who processes your data?
Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at Pinterest?
https://policy.pinterest.com/de/privacy-policy
As a user, where can you adjust your privacy settings?
YouTube
What is YouTube?
A social network in the form of an online video portal.
Who processes your data?
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at YouTube?
https://policies.google.com/privacy?hl=de
As a user, where can you adjust your privacy settings?
TikTok
What is TikTok?
A social network specializing in photos and videos
Who processes your data?
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at TikTok?
https://www.tiktok.com/legal/privacy-policy-eea?lang=de
As a user, where can you adjust your privacy settings?
https://www.tiktok.com/legal/tiktok-website-cookies-policy?lang=de